TERMS OF SERVICE

All users of this product understand and agree to the following.

TIMON is a social business platform, connecting users with gurus with purported expertise in a particular field.

The guru decides what rate to charge, per six minutes of live text chat.

The user’s credit card is stored in the app using the most advanced, encrypted technology available. Third party mobile payment company, Peach Payments handles this. Peach Payments is the preferred payments solution for companies including Zando, Spree and Safarinow.

Both guru and user will rate each other after the chat. This feedback and levels of demand will assist the guru in fine-tuning their rate. The guru should settle on a rate which satisfies the convenience of TIMON vs. the value of their time and advice.

The user understands that the advice / opinion given by the guru is entirely subjective and TIMON is not responsible / liable for how accurate this this information is, nor how this information is digested / acted upon.

The user understands the importance of ending a chat once the discussion is over, to ensure the chat charges are stopped.

Anyone can become a guru and in future this process will be automated. For now, if you think you have skills / knowledge in a particular field, please contact us at guru@timonapp.com with the subject “I want to be a guru”.

The TIMON team.

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Privacy Notice

This privacy notice discloses the privacy practices for TIMON. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

All calls are recorded for your and the guru’s protection. Recordings are available on request.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at info@timonapp.com